Coastal Concierge Association

 
Most guests these days want to experience Savannah in a unique way. That means if you’re on the frontlines of a lodging property, you need to know what and how to provide for your guests.
 

Enter Coastal Concierge Association (CCA).

The Tourism Leadership Council started the CCA to give anyone who is working for one of our TLC members the tools you need to succeed. If you work as a concierge, front desk, guest services, or any other frontline employee at a TLC member lodging property, you are eligible to join. It is absolutely free to join.

Requirements

Participants are chosen by jury and the class will be limited in size. The following are requirements in order to be considered:

  • You must be an employee at a TLC member property for at least 3 months.
  • Your job description must include service directly to the guest (concierge, front desk, guest services, etc.)
  • You must provide a resume. Inclusion of a letter of recommendation is preferred.
  • We ask that you are versed in the Savannah 101 book. Prior knowledge of Savannah activites, events, landmarks, etc., is strongly recommended. 

 

New Courses Coming Soon! 

A new CCA course is coming in September, with the first class staring on September 10th. Please see below the upcoming dates and times of each class. Please note that all classes occur on Tuesdays. 

September 10th | 12PM-1:30PM

September 17th | 12PM-1:30PM

September 24th | 12PM-1:30PM

October 1st | 12PM-1:30PM

October 8th | 12PM-1:30PM

October 15th | 12PM-1:30PM

Please click on certification classes to find out how you can get involved.

To receive weekly event updates, curated to suit a concierge's needs, send an email to: patricia@tourismleadershipcouncil.com.