Enter Coastal Concierge Association (CCA).
The Tourism Leadership Council started the CCA to give anyone who is working for one of our TLC members the tools you need to succeed. If you work as a concierge, front desk, guest services, or any other frontline employee at a TLC member lodging property, you are eligible to join. It is absolutely free to join.
New course offered in Spring of 2021.
2021's CCA course will consist of six classes occuring in March and April.
Click certification classes to find out how you can get involved.
To receive weekly event updates, curated to suit a concierge's needs, send an email to: firstname.lastname@example.org.